Surf Lessons FAQ

Why is the Surfy Club?

Surfy is the best surf school worldwide! With numerous camps located in; San Diego, Los Angeles, Costa Rica, Bali, Brazil, and Hawaii. Our club has a locale perfect for your learning desire. Awarded Best surf school by the San Diego Union Tribune, Pacific Surf School guarantees to have you standing by the end of your first lesson.

What is included in the surf lesson package?
  • Surfboard - High-quality surfboards suitable for beginners and advanced surfers.
  • Rash Guards - Comfortable rash guards to protect you while surfing.
  • Beach Beds - Relax and unwind on our beach beds before and after your lesson.
  • Shower Facilities - Access to clean and convenient shower facilities.
  • Surf Instructor - Professional and experienced surf instructors to guide you through your lesson.
Do I need any prior experience to take a surf lesson?

No prior experience is necessary to take a surf lesson with us. Whether you are a complete beginner or have some experience, our professional instructors will guide you safely through the process. We tailor our lessons to your skill level, ensuring a fun and safe surfing experience for everyone.

 
 
What should I bring to my surf lesson?

You don't need to bring any special equipment for your surf lesson. We will provide all the necessary gear, including surfboards, rash guards, and other equipment. Just come with your swimsuit, sunscreen, and a towel, and get ready to enjoy the waves!

 
 
What is the age requirement for surf lessons?

Our surf lessons are suitable for all ages. We welcome participants from age 6 and up. Children under 12 must be accompanied by an adult. Our instructors are experienced in teaching all age groups, ensuring a safe and enjoyable experience for everyone.

 
 
How long is each surf lesson?

Each surf lesson lasts for 1 hour and 15 minutes. The lesson includes 15 minutes of instruction on the sand to cover the basics, followed by 1 hour in the water where you'll practice and enjoy surfing under the guidance of our experienced instructors.

 
 
Do you provide surfboards and wetsuits?

Yes, we provide everything you need for your surf lesson, including surfboards and wetsuits. If you need sunscreen or any other items, we've got you covered. Just come ready to have fun and we'll take care of the rest!

 
 
Are there any physical requirements or limitations for participants?

No, there are no specific physical requirements or limitations for participants. Our surf lessons are designed to accommodate individuals of all fitness levels and abilities. Our instructors will tailor the lesson to your needs, ensuring a safe and enjoyable experience for everyone.

 
 
Can I book a private lesson?

Yes, you can book a private surf lesson. We offer multiple ways to book: via social media, Google, travel agencies, phone call, or email us at info@surflk.com. Once we receive your request, we will contact you to confirm your surf lesson and provide further details.

 
 
What is your cancellation policy?
  • Cancellations made 24 hours before the lesson: Full refund or reschedule without any penalty.
  • Cancellations made less than 24 hours before the lesson: No refund, but you can reschedule your lesson for another available time slot.
  • No-shows: No refund or rescheduling.

We understand that unexpected circumstances can arise, so please contact us as soon as possible if you need to make changes to your booking.

Photography Services FAQ

What types of photography services do you offer?

We offer a wide range of photography and videography services to suit any occasion. Whether you need portraits, event photography, wedding photography, sports photography, or commercial shoots, we have you covered. Our services are provided using the world's best cameras and equipment to ensure top-quality results.

 
 
How do I book a photography session?

Yes, you can book a photography session easily. We offer multiple ways to book:

  • Website: Book directly on our website.
  • Social Media: Contact us via Facebook or Instagram.
  • Google: Find and book through Google.
  • Travel Agencies: Book through travel agencies.
  • Phone Call or Email: Call us or email us at info@surflk.com.

Once we receive your request, we will contact you to confirm your photography session and provide further details.

What is included in the photography package?
  • Pre-Session Consultation: To discuss your preferences and requirements.
  • Photography Session: Professional photo shoot at your chosen location.
  • High-Resolution Digital Images: Edited and retouched photos delivered digitally.
  • Prints: High-quality prints of selected photos (optional).
  • Online Gallery: Access to a private online gallery to view and share your photos.
  • Professional Equipment: Use of the latest cameras and photography equipment.

We ensure a comprehensive and high-quality photography experience tailored to your needs.

Do you offer editing and retouching services?

Yes, we offer professional editing and retouching services. We typically use Lightroom to enhance your photos, ensuring they look their best. Our editing includes color correction, exposure adjustments, and minor retouching to provide you with high-quality, polished images.

 
 
Can I see a portfolio of your work?

Yes, you can view our portfolio on our website and social media channels. We regularly share our latest work, including various types of photography and videography projects, to give you an idea of the quality and style you can expect from our services.

 
 
What locations do you recommend for photoshoots?

Our current primary location is Weligama, but we offer our services throughout Sri Lanka. You can customize your photography session to fit your needs using our Pre-Session Consultation with a specialist. Whether you prefer beaches, mountains, urban settings, or cultural landmarks, we can accommodate your preferences. After receiving your message, we will contact you with further details to plan your perfect photoshoot.

 
 
What should I wear for the photoshoot?

If you have a specific idea or style in mind, feel free to decide on your outfit yourself. If you need any assistance, our specialist can provide recommendations based on the location and theme of your photoshoot. We're here to help ensure you look your best and feel comfortable during the session.

 
 
How long will it take to receive the final photos?

The time it takes to receive the final photos depends on the type of photography service you choose. Generally, it can take up to 2 days for most sessions. For larger events or more complex shoots, it might take a bit longer. We will provide a specific timeline when you book your session.

 
 
Do you offer prints or only digital files?

We offer only digital files for our photography services. You will receive high-resolution edited and retouched images delivered digitally, ensuring you can easily access, share, and print them as you wish.

 
 
What is your pricing structure?

You can find detailed information about our service charges on our website or by contacting us through any of the provided methods. Email us at info@surflk.com for specific inquiries. Our prices start at $40, depending on the type and duration of the service. For customized quotes and package deals, please reach out to us directly.

Vehicle Rental Services FAQ

What types of vehicles do you offer for rental?

We offer two main types of vehicles for rental: tuk-tuks and scooters. Tuk-tuks are perfect for those looking to experience the local culture while navigating comfortably through the area. Scooters provide a quick and efficient way to get around, ideal for short trips and exploring the surroundings. Both options ensure a convenient and enjoyable ride during your stay.

 
 
What are the requirements for renting a vehicle?
  1. Valid Driver's License: You must hold a valid driver's license appropriate for the vehicle you wish to rent (e.g., motorcycle license for scooters and tuk-tuks).
  2. Minimum Age: Renters must be at least 18 years old.
  3. Identification: Provide a valid form of identification, such as a passport or national ID.
  4. Deposit: A refundable security deposit is required at the time of rental.
  5. Rental Agreement: Sign the rental agreement outlining the terms and conditions.

Ensure you have these documents and information ready to enjoy a hassle-free rental experience.

What is included in the rental rate?
    1. Vehicle Rental: Access to the chosen vehicle (tuk-tuk or scooter) for the duration of your rental period.
    2. Basic Insurance: Coverage for basic insurance to ensure a safe rental experience.
    3. Helmets: Complimentary helmets for the safety of all riders.
    4. 24/7 Roadside Assistance: Support in case of any breakdowns or issues during your rental.
    5. Unlimited Mileage: Freedom to explore without worrying about distance limits.

    Our rental rates are designed to provide a comprehensive and worry-free experience.

Is insurance included in the rental price?

Yes, basic insurance is included in the rental price. This insurance covers you for standard risks associated with renting and using our vehicles. For additional coverage options, please inquire when booking your rental. We aim to ensure you have a safe and secure rental experience.

What should I do in case of an accident or breakdown?
  1. Ensure Safety: Make sure you and any passengers are safe and move to a secure location if possible.
  2. Contact Us: Immediately contact our 24/7 roadside assistance team using the phone number provided in your rental agreement.
  3. Document the Incident: Take photos of the accident or breakdown scene, including any damage to the vehicle, and gather contact information from any involved parties.
  4. Follow Instructions: Our roadside assistance team will guide you through the next steps, which may include arranging for vehicle repair or replacement.
  5. Report to Authorities: If the accident involves another party or significant damage, report the incident to the local authorities and obtain a police report.

Our team is here to assist you and ensure you get back on the road as quickly and safely as possible.

General FAQ

How can I contact customer service?

You can contact our customer service team through the following methods:

  • Email: Send us an email at info@surflk.com.
  • Phone: Find our contact phone number on our website for direct assistance.

Our customer service team is ready to help with any questions or concerns you may have.

Do you offer any discounts or packages for multiple services?

  1. Yes, we offer various discounts and packages for multiple services. Whether you're interested in combining surf lessons, photography sessions, or vehicle rentals, we have special rates and deals to suit your needs. Contact us for more information on our current offers and how you can save by bundling our services.

     
     
What are your hours of operation?
      • Surf Lessons: Available daily from 6:00 AM to 6:00 PM.
      • Other Services: Available 24/7, including photography sessions and vehicle rentals.

      We are here to assist you with bookings, inquiries, and any other needs at any time.

Can I book services online?

Yes, you can book our services online. There are many ways to book:

  • Website: Book directly through our website.
  • Social Media: Send us a message on platforms like Facebook or Instagram.
  • Email: Contact us at info@surflk.com.
  • Phone: Call us using the contact number provided on our website.

After receiving your message, we will contact you to confirm your booking and provide further details.

What payment methods do you accept?

  1. We accept the following payment methods:

    • Cash: You can pay after your session.
    • Credit/Debit Cards: We accept Visa and MasterCard.

    Choose the payment method that is most convenient for you.

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Frequently Asked Questions

Why is the Surfy Club?

Surfy is the best surf school worldwide! With numerous camps located in; San Diego, Los Angeles, Costa Rica, Bali, Brazil, and Hawaii. Our club has a locale perfect for your learning desire. Awarded Best surf school by the San Diego Union Tribune, Pacific Surf School guarantees to have you standing by the end of your first lesson.

What should I bring to a Surfy Club surf class?

Surfy is the best surf school worldwide! With numerous camps located in; San Diego, Los Angeles, Costa Rica, Bali, Brazil, and Hawaii. Our club has a locale perfect for your learning desire. Awarded Best surf school by the San Diego Union Tribune, Pacific Surf School guarantees to have you standing by the end of your first lesson.

Where do I meet for the surf camp?

Surfy is the best surf school worldwide! With numerous camps located in; San Diego, Los Angeles, Costa Rica, Bali, Brazil, and Hawaii. Our club has a locale perfect for your learning desire. Awarded Best surf school by the San Diego Union Tribune, Pacific Surf School guarantees to have you standing by the end of your first lesson.

How early should I arrive?

Surfy is the best surf school worldwide! With numerous camps located in; San Diego, Los Angeles, Costa Rica, Bali, Brazil, and Hawaii. Our club has a locale perfect for your learning desire. Awarded Best surf school by the San Diego Union Tribune, Pacific Surf School guarantees to have you standing by the end of your first lesson.

What should I do if I wear contacts?

Surfy is the best surf school worldwide! With numerous camps located in; San Diego, Los Angeles, Costa Rica, Bali, Brazil, and Hawaii. Our club has a locale perfect for your learning desire. Awarded Best surf school by the San Diego Union Tribune, Pacific Surf School guarantees to have you standing by the end of your first lesson.

Do we have to use wetsuits or can I bring my own?

Surfy is the best surf school worldwide! With numerous camps located in; San Diego, Los Angeles, Costa Rica, Bali, Brazil, and Hawaii. Our club has a locale perfect for your learning desire. Awarded Best surf school by the San Diego Union Tribune, Pacific Surf School guarantees to have you standing by the end of your first lesson.

Do we have to use wetsuits or can I bring my own?

Surfy is the best surf school worldwide! With numerous camps located in; San Diego, Los Angeles, Costa Rica, Bali, Brazil, and Hawaii. Our club has a locale perfect for your learning desire. Awarded Best surf school by the San Diego Union Tribune, Pacific Surf School guarantees to have you standing by the end of your first lesson.